We are closed for holiday from 08/01/26 to 11/02/26

Policy

BOOKING

Please be patient with us if we can’t answer the phone straight away. Please leave us a message or send us a text and we will get back to you as soon as we can.

APPOINTMENTS

Appointments must be booked at least 24 hours in advance.

CANCELLATION

We require at least 24 hours notice of any change or cancellation is required to avoid additional charges. All cancellations are by telephone, text message or email. If you cancel with less than 24 hours notice, there will be a £15 charge.

LATE ARRIVAL

Your arrival time will determine the length of your treatment, which will end as originally scheduled.

EXISTING MEDICAL CONDITIONS

If pregnant, have any injuries, or other health issues, clients are advised to consult a doctor before undergoing a chosen treatment.

We are committed to providing you with exceptional care and ensuring that your time with us is both enjoyable and stress-free. Should you have any concerns or inquiries, please do not hesitate to contact us.

Your feedback is invaluable to us, as it enables us to continuously improve our services and provide the highest quality care.

Thank you for choosing Pannarai Therapy. We are proud to help you achieve optimal health and well-being.

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